Terms of Service

This document was drafted with AI assistance and has not yet been reviewed by a lawyer. Ottoch is developed and operated by an individual (Santhosh Bhandari), based in the Netherlands, as an independent, non-commercial-entity project.

These Terms of Service ("Terms") govern your access to and use of Ottoch ("the Software"), provided by Santhosh Bhandari ("we", "us", "our"), including the Ottoch website at ottoch.com ("the Site"), the live demo at ottoch.com/demo/ ("the Demo"), and the Ottoch Community Edition and Enterprise Edition software ("the Software").

By accessing the Site, using the Demo, or downloading, deploying, or using the Software, you agree to these Terms. If you do not agree, do not use the Site, Demo, or Software.

1. What Ottoch Is

Ottoch is self-hosted software that connects to a database you control and translates natural-language questions into SQL queries using an AI provider you configure and pay for directly. Ottoch Community Edition is provided under the MIT License. Ottoch Enterprise Edition is provided under a proprietary license requiring a valid license key.

We do not host, operate, or have access to your database, your AI provider account, or your data. You run the Software entirely on infrastructure you control.

2. The Demo

The Demo runs against a fixed, publicly-visible sample dataset — not real or private data. Questions you submit are sent to our configured AI provider (currently Anthropic) to generate a response. Do not submit personal, confidential, or sensitive information into the Demo. The Demo is rate-limited and provided for evaluation only; we may change, limit, or discontinue it at any time.

3. Accounts, Licenses, and Access

Community Edition requires no account with us. Enterprise Edition requires a license key issued after purchase; keys are non-transferable except as expressly permitted, and misuse may result in revocation. You are solely responsible for the security of your own deployment, safeguarding your license key and credentials, and all activity through your own deployment.

4. AI-Generated Content — No Guarantee of Accuracy

AI-generated output can be wrong, incomplete, or misleading. We do not warrant the accuracy, completeness, or fitness for any purpose of any AI-generated SQL query, answer, or explanation. You are responsible for independently verifying any result before relying on it for a business, financial, legal, or other consequential decision. The Software includes safeguards intended to restrict generated SQL to read-only queries, but no safeguard is guaranteed perfect — you remain responsible for the database permissions you grant to the Software.

5. Third-Party Services

For self-hosted deployments, you provide and control your own AI provider account and bear all costs, terms, and risks of that relationship directly with that provider. We are not a party to your agreement with your AI provider. For the Demo, we use Anthropic's API under our own account; Anthropic's own terms apply to that processing in addition to these Terms.

6. Disclaimer of Warranties

The Software, Site, and Demo are provided "as is" and "as available," without warranty of any kind, express or implied, including warranties of merchantability, fitness for a particular purpose, non-infringement, or that the Software will be error-free, secure, or uninterrupted. You assume all risk for the results obtained from use of the Software, including any database queries executed and any decisions made based on its output.

7. Limitation of Liability

To the maximum extent permitted by applicable law, in no event shall Santhosh Bhandari be liable for any indirect, incidental, special, consequential, or punitive damages, including loss of profits, data, use, or goodwill, resulting from your use of or inability to use the Software, Site, or Demo; any database query executed or data modified, lost, or exposed in connection with your use of the Software; the conduct or content of any third-party AI provider; or unauthorized access to your transmissions or data — whether based on warranty, contract, tort, or any other legal theory, even if advised of the possibility of such damages.

Our total liability to you for all claims arising from these Terms or the Software shall not exceed the greater of the amount you paid us in the twelve (12) months preceding the claim, or one hundred euros (100 EUR), except where prohibited by law.

Some jurisdictions, including the Netherlands, limit how far liability exclusions can be enforced, particularly against consumers. Nothing in this section is intended to exclude liability that cannot lawfully be excluded.

8. Indemnification

You agree to indemnify and hold harmless Santhosh Bhandari from any claims, damages, liabilities, and expenses (including reasonable attorneys' fees) arising from your use of the Software, your violation of these Terms, your violation of any third-party right, or any database action taken through your deployment of the Software.

9. Intellectual Property

Community Edition is licensed under the MIT License; you may use, modify, and redistribute it under those terms. Enterprise Edition and its source code remain proprietary property; your license grants you the right to run compiled EE builds under your Enterprise license terms, not to redistribute, decompile, or resell EE source or binaries except as those terms expressly allow. The Ottoch name and branding may not be used to imply endorsement without permission.

10. Data Protection

For self-hosted deployments, you are the data controller for any personal data processed through your own deployment; we have no access to or responsibility for that data. For data collected directly by us via the Site (contact form, license requests, Demo interactions), a formal Privacy Policy describing this in full is in progress and will be linked here once published.

11. Termination

We may suspend or terminate your Enterprise Edition license for material breach of these Terms or your license agreement. Community Edition use under the MIT License is not subject to termination by us, consistent with that license's terms.

12. Changes to These Terms

We may update these Terms from time to time. Material changes will be reflected by an updated "Last updated" date. Continued use after changes take effect constitutes acceptance of the revised Terms.

13. Governing Law

These Terms are governed by the laws of the Netherlands, without regard to its conflict-of-laws principles. Any dispute arising from these Terms shall be resolved in the competent courts of the Netherlands.

14. Contact

Questions about these Terms: [email protected]